About Community Advisory Panel on Neighbourhood Noise
Neighbourhood noise disturbance is not uncommon in a densely populated country like Singapore. However, the issue is worsened when there is a lack of consideration or communication between neighbours. The disturbance can disrupt neighbours’ daily activities like work, study or rest time, resulting in a negative impact on their quality of life.
Neighbourhood noise can be broken down into two main categories:
a. Noise from neighbours, which refers to noise from neighbouring units, such as from gatherings, furniture dragging and DIY renovation.
b. Congregational noise, which refers to noise created from people gathering in residential common areas, such as void decks, playground sand exercise areas.
Senior Minister of State for National Development and Foreign Affairs, Ms Sim Ann announced the formation of a Community Advisory Panel (CAP) on Neighbourhood Noise, at the Ministry of National Development (MND) Committee of Supply Debate on 8 March 2022.
The CAP was convened to establish what are considered acceptable or unacceptable noise disturbances, and community norms that residents should adopt to manage noise disturbances.
The CAP submitted six recommendations to manage neighbourhood noise to MSO in Nov 2022. MSO had subsequently worked with CAP to follow up on its recommendations.
Please refer to the reports below (click on the images to find out more).
Summary of Recommendations by CAP
| Full Recommendation Report by CAP |
 |  |
CAP's Recommendations on Community Norms
The CAP proposed the following community norms to manage neighbourhood noise, after extensive consultation with the public:
a. We should proactively build a relationship with neighbours from the onset, which would help us reach a mutual understanding in a friendly manner;
b. We should practise considerate behaviours for our community to create a peaceful and harmonious living environment; and
c. We should extend our quiet hours from the current 10.30 pm to 7 am, to 10 pm to 8 am. Residents should be considerate and observe the extended quiet hours.
The CAP also proposed a list of considerate behaviours as outlined in the Table below:
| Movement-Related |
| Lift your furniture, if possible, when moving it. If it is too heavy to be lifted, use items such as furniture sliders to absorb the noise. |
| Use door stoppers to prevent accidental slamming of doors. |
| Use exercise mats if you are working out at home. |
| Activity-Related |
| Lower your TV volume and avoid playing musical instruments at night. |
| Avoid using loud appliances such as blenders or vacuum cleaners at night. |
| If your children are playing, monitor their noise level and ask them to quieten down when necessary. |
| Close your windows and doors to prevent noise from affecting others. |
| Renovation-Related |
| Keep DIY works to the daytime, and within a 30 min window. |
| Use items to soundproof the room or absorb the noise where the renovation is taking place. |
| Pet-Related |
| Move your pets to an enclosed room if they are making noise. |
| Train your pets to avoid excessive noises from them. If needed, seek professional assistance to train them. |
| Reduce external stimulus for your pets. For bird owners, cover up their cages in the evenings to allow your birds to rest and avoid excessive chirping. |
MSO’s Responses
Given the complexity of the issue, MSO engaged key stakeholders, including grassroots leaders, businesses, academics and public agencies in 2023 to review the CAP’s recommendations. A summary of MSO’s responses can be found below.
CAP’s recommendations on community norms to manage neighbourhood noise | MSO’s responses |
Recommendation 1: We should proactively build a relationship with neighbours from the onset, which would help us reach a mutual understanding in a friendly manner. | MSO accepts the recommended norms, and has worked with the Singapore Kindness Movement (SKM), Ministry of Culture, Community and Youth (MCCY), Housing and Development Board (HDB), and Community Mediation Centre (CMC) since 2023 to incorporate these norms and considerate behaviours into our respective public education campaigns. MSO also highlighted these considerate behaviours at its Noise Experiential Lab conducted from Sep 2023 to Jan 2024, where visitors learned about the impact of neighbour noise through an immersive, hands-on experience. MSO will continue to work with community partners and agencies to promote these commended norms and considerate behaviours to residents and general public on social media. |
Recommendation 2: We should practise considerate behaviours for our community to create a peaceful and harmonious living environment. | |
Recommendation 3: We should extend our quiet hours from the current 10.30 pm to 7am, to 10 pm to 8 am. Residents should be considerate and observe the extended quiet hours. | MSO has since engaged relevant stakeholders such as grassroots leaders, coffee shop operators and heartland merchants to understand the different perspectives on the proposed extension of quiet hours. Views were varied. While there was an acknowledgement that norms are gradually shifting, with more residents wanting stronger assurance of peace and quiet in their neighbourhoods, there was also considerable support for keeping quiet hours to the status quo while improving public awareness of what these hours are. In view of this, MSO will take a softer approach by encouraging stakeholders to voluntarily lower their volume after 10 pm, instead of mandating all stakeholders to adhere to the extended quiet hours. We will continue to work with community partners and public agencies to promote quiet hours to stakeholders, residents and general public |
CAP's Recommendations on the Process to Manage Noise Disputes
The CAP also highlighted that community norms alone were insufficient to manage the issue of neighbourhood noise. Hence, it recommended for the Government to review the process to manage disputes over community noise, establish a dedicated agency supported with the right powers to address the issue more effectively, and adopt a quantitative noise threshold to assess egregious cases.
MSO’s Responses
The CAP’s recommendations and MSO’s responses are tabulated below.
CAP’s recommendations to review the approach to manage neighbourhood noise | MSO’s responses |
Recommendation 4: Designate an agency empowered with legal levers to respond to and enforce against unacceptable noise. | MCCY, Ministry of Law (MinLaw) and MND have been working together to review the Community Dispute Management Framework (CDMF) to better manage neighbour noise disputes. In developing the enhancements to the CDMF, agencies have carefully considered the responses from the public consultation and engagement sessions. As some of the enhancements require legislative levers, the CDMF enhancements will be done by way of a Community Disputes Resolution (Amendment) Bill. The three proposed enhancements to the CDMF include:
More details can be found in the press release here. |
Recommendation 5: Review the process of mediation and collecting of evidence to better manage community disputes over neighbourhood noise. | |
Recommendation 6: Adopt a quantitative noise threshold in the form of a decibel limit to assess egregious cases of neighbourhood noise. | MSO engaged the Nanyang Technological University (NTU) for a noise measurement study of common inter-floor noises in the HDB setting. NTU’s findings broadly corroborated current World Health Organisation (WHO)’s guidelines and the noise thresholds in a few other jurisdictions. MSO consulted experts who shared there could be challenges in setting absolute noise thresholds, given that people respond to noise differently and each neighbourhood has different ambient noise levels. In assessing severe neighbour noise cases in our local context, we are mindful that residents have subjective perceptions of severe noise disturbances. While adopting an across- the-board decibel threshold would cause operational issues, we have found through our trials that robust decibel measures using professional equipment can help determine when neighbour noise is unreasonably high at that location, compared to the normal ambient noise expected for the time of day/night, and of unreasonable duration. We will factor in such use of decibel measures as part of our enhanced CDMF framework, and with experience gleaned from the pilot. |
| Chairperson | |
| Dr William Wan Chairperson Senior Consultant, Singapore Kindness Movement |  |
| Members | |
| Dr Foo Fung Fong Member Executive Director, Filos Community Services |  |
| Prof Gan Woon-Seng Member Professor of Audio Engineering and Director of Smart Nation Lab, School of Electrical Electronic Engineering, Nanyang Technological University |  |
| Mr Isman Bin Abdul Rahman Member Vice Chairman, Woodlands Community Club Management Committee |  |
| Ms Lela Kaur Member Master Mediator, Community Mediation Centre |  |
| Dr Leong Chan-Hoong Member Senior fellow for Social Cohesion Research Programme, S. Rajaratnam School of International Studies, Nanyang Technological University |  |
| Ms Susan Ng Member Presenter, CNA938, Mediacorp Pte Ltd |  |
| Mr Raymond Poh Member Vice Chairman, Tampines Central Citizens’ Consultative Committee |  |
| Dr Sathish s/o Sritharan Member Chairman, Taman Jurong Zone D Residents’ Network |  |
The Noise Experiential Lab is now closed. We would like to thank all visitors who joined us at the Noise Experiential Lab to learn more about neighbour noise!
MSO engaged NTU to conduct a noise measurement study in 2023 to measure the decibel levels of common inter-floor noises in the HDB setting and whether various actions of residents could help lower the noise levels.
NTU had measured noise levels of activities such as dragging of furniture, use of handheld drills, doors slamming, loud music, use of vacuum cleaners, etc. in a vacant HDB block at Tanglin Halt, where MSO ran the Noise Experiential Lab. Noise levels of the activities ranged from 51 to 86 dB(A)* (averaged across 1 min), depending on the types of noise and actions taken to lower the noise levels. Of the activities measured, the loudest noise was generated from the use of a handheld drill (86 dB(A)), while the quietest noise was recorded when furniture was dragged across a carpeted floor (51 dB(A)). For context, a normal audible conversation between two persons can reach 60 dB.
*dB(A) refers to decibels that have been A-weighted, which is an adjustment applied to sound measurements to reflect how a noise is perceived by the human ear.
Following consultations with external experts, it was noted that there could be challenges to set absolute (i.e. fixed) noise thresholds. The complexity arises from differences in noise perception among individuals and the diverse ambient noise conditions across different neighbourhoods. It would be more practical to consider relative thresholds, such as ensuring that noise levels do not exceed a certain increment, like 10 dB(A), from the ambient noise levels.
In assessing severe neighbour noise cases in our local context, MSO is mindful that residents have subjective perceptions of severe noise disturbances. As part of the enhanced CDMF framework, and with experience gleaned from the pilot, we will study and factor in using decibel measures to determine when neighbour noise is unreasonably high at a certain location, compared to the normal ambient noise expected for the time of day/night, and of unreasonable duration.
Speeches
- Speech by SMS Sim Ann at the Community of Supply Debate [8 Mar 2022]
- Closing Remarks by SMS Sim Ann for Focus Group Discussion with Chinese Community on Neighbourhood Noise [16 Sept 2022]
- Closing Remarks by SMS Sim Ann at Closing Dialogue for Community Advisory Panel on Neighbourhood Noise [19 Nov 2022]
Press Release
News
- [Channel NewsAsia] New community panel tackling neighbourhood noise among initiatives to improve living environment [8 Mar 2022]
- [The Straits Times] Budget debate: Panel to be set up to tackle neighbourhood noise disputes [8 Mar 2022]
- [Channel NewsAsia] Panel formed to tackle neighbourhood noise, to submit recommendations by end-2022 [29 Apr 2022]
- [The Straits Times] Panel set up to define unacceptable neighbourhood noise by year end [30 Apr 2022]
- [The Straits Times] Community mediator learnt neighbour who dragged furniture at 3am was dying of cancer [14 Aug 2022]
- [AsiaOne] Extending quiet time among recommendations to tackle neighbourhood noise in Singapore [20 Nov 2022]
- [Channel NewsAsia] Extending quiet period by 1.5 hours part of recommendations to manage neighbourhood noise [21 Nov 2022]
- [Mothership] Extend 'quiet hours' in S'pore neighbourhoods from 10pm-8am to tackle noise, panel suggests [22 Nov 2022]
- [The Straits Times] New lab in vacant HDB block puts visitors in shoes of residents who are disturbed by noise [22 Sep 2023]