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A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Beware of scams that misuse MND logo and report any suspicious emails or calls to the Police.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

OneService Community

OneService

For Every Neighbourhood. Stay Informed. Stay Involved.

An Engaged Community for a Better Living Environment.

Group photo of MSO officers.

Who We Are

The Municipal Services Office (MSO) works with public agencies, Town Councils, and the community to build a better living environment for all.

Kaki mascot holding two mobile phones showing the OneService Chatbot (left) and OneService App (right).

Our OneService Channels

Spotted a problem in your estate but unsure which agency to contact? Simply submit your case via the OneService App or OneService Chatbot.

Group photo of the OneService Kakis, MSO staff and MOS Alvin Tan (seated, front-centre).

Join the OneService Kakis Network

Be a part of the OneService Kakis (OSKs) Network and stay updated on the latest happenings.